JB Upscale is committed to promoting digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant WCAG 2.1 accessibility standards.

Certificate & Conformance Status

This is to confirm that this site has been reviewed and tested by software developers and remediated to meet standards set by the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at the AA level. The WCAG 2.1 AA level covers a wide range of recommendations for making Web content more accessible. WCAG 2.1 AA level guidelines include specific details on how to develop accessible Web content. This statement certifies that specific techniques were met for the Success Criterion detailed by WCAG. As a result, this website’s content has been made more accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photo sensitivity and combinations of thereof. By implementing and adhering to these guidelines, this website’s web content has also become more usable to users in general. For more information on compliance guidelines see Understanding WCAG 2.1 and Techniques for WCAG 2.1.

Measures taken to make this website more accessible

JB Upscale team of developers, designers and content accessibility experts has reviewed, remediated and tested this website by performing multi-layered accessibility testing and analysis of the new and updated accessibility measures and web content. As part of the process to make this website more accessible, adjustments were made which include JavaScript & CSS work. The process also included accessibility modifications for assistive technologies (e.g. NVDA, JAWS etc.). Below is a complete list of accessibility modifications and functionalities made.

Compatibility with browsers and assistive technology

Our mission goal is to be able to support the widest array of browsers and assistive technologies as possible. We have therefore invested efforts to support popular systems with high market share, including Safari, Chrome, Edge, Internet Explorer, Firefox, and Opera. We have also addressed JAWS and NVDA assistive technologies for Windows and MAC. We recommend using the most updated version browser of Microsoft (currently Microsoft Edge).

Limitations, alternatives and disclaimers

Despite our efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known and possible limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known or possible limitations for this website:

1. Entire website: we have made a concentrated effort to provide an accessibility option on all the pages of the website. It is possible that some pages on the site may not have been discovered, or the appropriate technological solution has not yet been found. We will continue our efforts to improve the site’s accessibility as we are committed to having a website that is accessible and can be used by the entire population, including people with disabilities.
2. Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please use the ‘report issue’ button if you encounter an issue.
3. Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We try to convert documents to new formats within 14 business days upon request. Please contact us for support.

Notes, Comments, and Feedback:

Despite our efforts to make this website accessible to as many people as possible, it is possible that some pages or sections on this website have not yet been made fully accessible, for a variety of reasons. We are dedicated to keep improving the accessibility features and interface of our product.

If you have encountered an accessibility-related malfunction or a bug on this website or if you would like to suggest an improvement or a new feature, you are most welcome to reach out to us with this. You can contact us by email at info@jbupscale.com or call us.

We aim to respond to accessibility feedback within 7 business days, and to propose a solution within 30 business days.